RPA + AI = Intelligent Automation
What Robotic Process Automation (RPA) does
- Automate manual human tasks that is done on a computer
- Fill in forms, move files and read data from websites and databases automatically
- Free human from the repeated and mundane tasks so that they can focus on what is important
What Intelligent Automation (IA) does
- All that is done by RPA
- Decide what to do based on data and state
- Understand the data, including text, mails, documents and spreadsheets
- Classify text, images and extract structured data from documents
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An Example of Intelligent Automation
AI Features
Robots with a brain powered by Artificial Intelligence
Natural Language Processing
Machine Learning
Computer Vision
Chat Features
Personalise Your Chat Experience
Improve workflows and productivity
Agents who answer repetitive questions all day long quickly lose their motivation. What if you could automate these uninspiring tasks? ChatBot does just that. Let your team focus on interesting cases.
Support customers around the clock
A smart chatbot is ready and waiting to help customers any time you can’t pick up a call or accept a chat. Deliver consistent support and make sure every customer gets the help they need.
Resolve problems smarter & faster
Chatbots shorten the wait time by answering user questions in a flash. They collect insights about customers and their needs, helping your team reduce resolution time.
Grow without adding overhead
Growing your business doesn’t need to mean increasing costs. ChatBot enables you to scale your customer care without scaling up the headcount.
Built With Your Needs
in Mind
Document AI
Robot Studio
Robot AI
Robot Sense
Robot Cloud
More Useful Features
Generate and qualify leads automatically
Enhance customer experience
Lead customers by the hand starting from the first contact. Guide them through your website using interactive elements and provide personalized recommendations to make them feel taken care of.
Increase conversion rates
Good customer relationships form the basis of a successful business. With ChatBot, you’ll build strong connections by engaging users coming to your website. Support visitors browsing your offers and help them find and purchase products.
Balance automation with human touch
Combine AI technology and a human touch to deliver seamless customer support. Thanks to ChatBot & LiveChat integration your customers can self-serve, solve common problems, and connect with human agents when required.